Frequently Asked Questions

1: Our material is pre-printed, can I use this machine doing second time printing?

Yes, It can, every printing unit we equipped with separated servo motor and PLC control with color tracking. Second registration accuracy is ±0.15mm

2: What is the most popular width for this machine?

  320mm and 450mm

3: What material can you printing?

   Label sticker, paper, sleeve label, etc. high precision demand product

4: How about the machine installation and operation when. Machine delivery to our factory? 

Machine as usual is integrated and we do not dismantle before delivery.

So just connect the power cable and air pipe is ok.

For the operation, we take instruction video for all customers before delivery to guide you how to operate, and provide the instruction file.

Also we provide service: our engineer and technician open live training until you learned it and run it well . 

5: How about the guarantee. ?

12 months guarantee, life-long time technic maintenance and support. 24 hours feedback when receive the client writing maintenance proposal.

Any part damage caused by non-human factors within the warranty period can be replaced for free, excluding machine consumable parts. Maintenance of part damage caused by violation operation or mis-operation of operators will be charged with costs of parts.

The price of spare parts exceeding the warranty period shall be the lowest ex-factory price of the seller.

For extra accessories beyond the standard configuration of contractual machine, the price shall be the lowest ex-factory price of the seller.

Any time you have question about printing machine, we are always here to provide service.